Military loan testimonials
I wanted to write this email to tell you how much I appreciate the hard work you all do for us. At times we can forget that you deal with a lot of people every day and that you have a personal life as well. Since the first time I started doing business with 800HighTech I have been impressed with the level of commitment that you have shown towards customer service. I remember ordering my first laptop after military loan application when I was in Okinawa. I ordered it to the exact specifications that I wanted and I thought this is going to take forever, however it did not. Not only did I receive it very fast overseas but I was updated the entire process. When I received my package it did more than I would ever need, I knew from that point on I would be a lifelong customer. The second laptop computer I bought from you was an Alienware, I received the same type of service that I had received the first time, only this time the process was taking a little bit of time not because anything that 800HighTech was doing but because the parts that I wanted where delaying the build however you went above and beyond by not only sending me the laptop but you also included an iPod Nano and an Alienware backpack. When I received my order it was over the top. Great customer service does not begin to explain the level of dedication that you showed me!!! Then last week I decided to order a custom Alienware Laptop but I couldn’t just have a regular custom one I needed to have a specific one. Well once again you went above and beyond and ordered the laptop for me within 24 hours of me contacting you, you handled every concern I had and not only that but here I am 7 days later and I already have the Laptop. Thank you for taking the time out to deal with me (The Customer) like if I was the only one you have it shows that people still have a sense of dedication to what they do!!! You all are amazing!!! Semper Fi,
First off 800HighTech You are GOOD! Okay now that's out of the way! I had ordered my laptop before last year from here and it came in no time! Well some time went by and an unfortunate accident happened to my BRAND NEW Laptop involving a party at my house and me waking up to a destroyed laptop. First thing i did was pull my hard drives to make sure my data wasn't lost, then I called Support to see if we could get it fixed under warranty. Since it was still under warranty he said it wouldn't be a problem. We got the paper work all figured out and I shipped it back. I needed this Laptop back in good time because I was getting Deployed in the next like 3 weeks. . . Wasn't going to happen I know, But 800HighTech still worked with me and he made EVERY arrangement for me while I couldn't do it since I was leaving. They even had the it shipped back to them personally when it was done so they could personally make sure it made it to me in Afghanistan. Within a month of being in Theater I had my nice new Laptop ready for use like it was never destroyed!!! I couldn't express my gratitude more then to just Say THANK YOU!!! To the 800HighTech team over there! I will be pushing as much costumers as I can to you!!! Your Very Satisfied Costumer,
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I wanted to say thanx alot. It made it to Iraq in less time then I thought. This is a great laptop, never what I expected. This laptop can do everything I need it to do and more. My deployment is going to be more enjoyable. I will recommend you to everyone that I know and I am definetly going to come back and order from you again. Thanx again 800HighTech.
Thank you so much for my laptop. I received it today and it was wrapped very nicely and i am very pleased so far with the Sony Vaio. Thank you so much for your business! I plan to continue to do business with you guys in the future : ) Have a blessed day!
HI! Thanks for the computer and iPod Touch is awesome! Everybody loved it and I referred on neighbor.
Amazing! Between you and Sean, I have always loved doing business with you guys. Out of all the businesses that I have gone thru, you guys are the ones that I have always came back to. Because your quality of service is more than excellent. Your products are always top-notch. I always go on your site to see whats new and its always top-notch and good deals. You have had good packages lately which are tempting!
I just wanted to say you all have been a pleasure to work with! I received my laptop and love it! I have never had any problems with the products I have purchased from you guys. I am more than pleased with the service and products you all provide. Thank you so much! V/R,
I just wanted to write to you both and say "Thank You" for helping me purchase two new gaming computer systems. Thank You Roy, for suggesting the computer package. Thank You James, for checking with the vendor multiple times and keeping me informed about the status of my order. I received them Monday, 1 March 2010, and have spent the last few days getting them set up. So far neither myself nor my wife, who got the second system, have had any issues with the computers. I've been able to transfer our old files, pictures, and videos and even email settings, contact lists also, to the new systems easily through the Home Network that took about three minutes to set up. I've also been able to play one of my games at maxed out graphic settings with no lag and between 80 to 100 FPS (frames per second). This is a HUGE upgrade from my older system where I had the graphics set to bare minimum, had some lag and only got around 30 FPS. In the future I will return to 800HighTech when I'm ready to accessorize, add-on or upgrade. Sincerely,
I just wanted to say thank you very much for the amazing laptop that I had ordered! It definitely met my expectations and then some! For a sailor like me whose life is mostly spent at sea, a mobile desktop type laptop is just what I needed. Technically speaking it's able to play all the recent games that are available in the market TODAY (that I play) at a rate that usually only desktops can provide! So again, I give my thanks for the staff at 800HighTech.com that has the abundance of patience to deal with my questions and answer them diligently. I will definitely always remember 800HighTech.com and will consider future purchases in the future as well as refering 800HighTech.com to my fellow shipmates as another option instead of just buying a laptop off the shelf. Respectfully,
Let me start by saying that I am a repeat customer. And I have never ever had any problems with 800hightech. They have always been very helpful. Just out of habit today I was looking at the site and decided to see if I could add on to my account. And within minutes, Roy Richards had contacted me and told me what he would be able to do for me. In a matter of 2 hours, I had all of the paperwork that was needed and my order was complete. I would just like to say thanks Roy and 800Hightech for the great service.
I just wanted to write you a quick note, letting you know that I received my XBox today, Jan. 11, 2010. Thank you very much for the great console and the very very quick shipping. I can't wait to get the monitor so I can start gaming with my fellow soldiers. Thank you again. Have a good day. My tv and games arrived today, Jan. 12, 2010. I plan on gaming all night tonight. Thank you very much for such a great quality product and very fast shipping. We are sure to order more from your company in the future.
I would like to thank everyone at 800HighTech, with special thanks to Christina for bearing with me, James for getting in contact with the companies, and can't forget Roy who started helping with getting everything I need to make this happen. I was happy to see that 800Hightech now did custom orders, so to speak. This gave me the chance to build the rig that I really wanted. This is a run down of what is included in my rig: Motherboard - EVGA 790i SLi FTW CPU - Intel Core 2 Quad core Q9550 (2.83GHz) HDD - main WD 74Gig Raptor, 2x Seagate 500Gig Memory - OCZ Flex DDR3 2x1 Gig Video - 3x EVGA GeForce GTX 285 1Gig Power - Thermaltake Tough Power 1200W Chassis - Thermaltake Xaser VI (I will be adding a water cooled system next month) My main usage for my rig is gaming, even though it is capable of much more. The rig I just built allows me to play Aion, newest and most detailed MMO out right now, at max video setting with little to no lag. I am greatly appreciative to the people at 800Hightech. Thanks guys! and Christina :P
I just want to tell you how happy I am with my order. I love everything and the T.V. is great for my livingroom. Thanks for the help getting me approved and getting my order out to me as soon as possible. It has been a great experience dealing with 800HighTech and I will be back for years to come. Thanks Again and Happy Holidays!
I would like to take the time to thank you for the fantastic service i received throughout the ordering process for my recently delivered custom gaming pc. I was pleasantly surprised to find that I actually received upgraded components. Thank you, 800HighTech for your excellent service and obvious commitment to customer satisfaction. I look forward to enjoying my 'new toy' and also ordering from your website in the future. With Great Esteem,
Thanks, great dealing with such dedicated people like yourself! I want to thank you guys there cause now my daughters have sleep overs all the time now and she is the most well known kid in her school now known as THE MOVIE THEATER GIRL
I would just like to say that I have never been treated with so much priority from any business that I've made any purchases from, big or small. I would like to extend a big thank you to both Roy and James. These two individuals have been very professional and exceptionally thoughtful towards me in this transaction. I can promise you that I will be a returning customer in the future for any of my IT needs. These guys represent your company with integrity and conviction in what they say they'll do for a customer. This is not ubiquitous now a days in the business world. I can't imagine that anyone would have any trouble here, unless they brought it upon themselves. Thanks again guys, after a combat related injury that has put me in a very physically bad situation for the last six months, this has been one of the only things I can honestly say have brought my spirits up. Take care. Very Respectfully,
Got my computer. LOVE it!!!!! Thanks for everything!
Thanks again for all the help and patience you had with me. This is my 3rd order with 800HighTech. You provide honest service to the the military community. Your products are of good quality and price. By the way the special order you special ordered for my daughter to play at church has been a blessing to many people. Pls share this note with Sean also. May you and family have a wonderful Holiday!
Just wanted to say that I got the computer and everything looks great! Thanks a lot for your help.
Thanks for your prompt reply! Thank you for such excellent service. Enjoy your weekend. God bless. V/r,
I just wanted to thank you for all you hard work on our behalf! We have received both the ipod and the computer and LOVE both items! It has made our life soooo much easier. I am still waiting on the pink case but asume that you will let me know when that will ship! Thanks again for all your help and I will be referring our military friends and family to your site!
To whom it may concern, James worked tirelessly for my husband and I when we were purchasing our laptops. When my husband found out that the tracking would put the laptops at our house the day after he was to deploy to Iraq he immediately called James. James called and had another order shipped out next day air for us to ensure my husband and I had our laptops before he deployed. Within 2 days we had our new laptops in hand and are more then satisfied with our purchase. We will be returning to 800HighTech for future purchases and hopefully have the pleasure working with James again. We have never had someone work so hard to help us in any purchase type situation. If we have any friends or family in need of electronics or a new PC I will make sure that I send them directly to James. It meant the world to us to have someone work so diligently to make sure we had our laptops so we could stay in touch during this deployment. I can't say it enough, Thanks again James!! Thanks once again 800HighTech, We will be returning customers in the future. Present and Returning in the future,
I would like to say I got a number for 800hightech from my friend to apply for a laptop. My friend gave me Roys number and I called Roy to build my laptop. I would like to say that he was very helpful. He took the time to explain everything to me and did not hesitate to answer any all my questions. I would like to thank you and him for his professionalism and his humor. I would also like to thank you and him for his patience since I am ocd and most people get mad or frustrated with me since everything has to be perfect. He did not get mad or frustrated with me once and I really appreciate it. I also appreciate that he calls or texts me everyday to update me on my order. I just wanted to let you know he was the most professional, funny, and coolest representative I have ever had the pleasure to talk to and meet. Thank you for your time and a special thank you to Roy for all his help
I have been a customer of 800HIGHTECH for about 2005 when I ordered my first "gaming notebook". Being an avid PC gamer and quite a geek I was very picky with the components used, had I wanted a desktop I would have done it myself but notebooks are different monster and I m happy I chose to trust in the expertise and great service that Sean and Roy have to offer. Needless to say, that system ran without a hitch and pumped out the graphics and applications like nothing. Eventually the time came for me to upgrade again, I did not quite have to but it's my nature to always want the best parts and etc. I knew it was time to contact the 800HIGHTECH team again. This time I decided on an Alienware m17x with a dual graphics card configuration, at first the price was steep for this monolithic monster of a notebook, but with their help I was able to tweak the hardware specs to get a MUCH more powerful notebook PC while still keeping my monthly allotment payment at a reasonable rate. Yes the notebook is huge and heavy but the point is that I needed a PC that was quite portable to take on my 3rd deployment and the 800HIGHTECH team delivered. Since I have received this epic rig I have been playing the latest games in glorious 1200p yes 1200p and not 1080p, without the system even having a hiccup never dropping below 55-60 frames per second on most my games! Now the only problem I had was a missing screw on the bottom which was there when I first un-boxed the beast, I probably had it jarred loose or whatever during transport here and there. I called Sean who then referred me to Roy and now I have not only a replacement screw but an entire set sent to me free of charge. I always refer my friends or anyone that asks me about computers to 800HIGHTECH as I am always consulted about that stuff in my unit as the resident geek